Last updated November 2026
You can ask us to delete any personal data we hold about you or your business at any time, including account, billing and content data, and any Instagram connection details.
If you've connected an Instagram account to display a feed on your site, you can disconnect it yourself at any time from your site's admin panel under Site Settings → Instagram Feed. Disconnecting immediately deletes the stored access token, account ID and username from our database - we do not retain a copy afterwards.
To delete your full account and all associated data, email hello@refinedigital.co from the email address on your account, or use our contact page. We'll confirm your identity and complete the deletion within 30 days, except where we're required to retain certain records (e.g. for tax or accounting purposes) - see our Privacy Policy for details.